Core, Packages, all Classes (except 1 and 7) 4 days 550.00 plus VAT A comprehensive vocational training for drivers enabling them to carry “in-scope” dangerous goods from all classes except Explosive and Radioactive. The course provides a solid grounding in basic legislation as it affects drivers and concentrates on vehicles carrying packaged dangerous […]
Safe Shipping Guidelines
Shipping carpets and flooring supplies safely across the UK involves careful planning, the right equipment, and a focus on customer service. These large, often heavy items require specific handling to ensure they arrive in perfect condition, keeping customers satisfied and minimizing returns or complaints.
Types of Vehicles Needed
The type of vehicle used for shipping carpets and flooring supplies is crucial for safe and efficient delivery. Typically, large vans, box trucks, and flatbed trucks are employed, depending on the size and quantity of the items.
- Large Vans: Suitable for smaller quantities or shorter rolls of carpet and small flooring shipments. They offer better maneuverability in urban areas.
- Box Trucks: Ideal for medium-sized loads, providing ample space and protection from the elements. They are versatile and can handle a variety of delivery sizes.
- Flatbed Trucks: Used for oversized or bulk shipments, such as large rolls of carpet or palletised flooring materials. They offer ease of loading and unloading but require additional protection, like tarps, to shield goods from weather.
Each vehicle type should be equipped with necessary restraints like straps and padding to prevent movement and damage during transit.
Ensuring Customer Service
Customer service plays a vital role in the shipping process particularly for our client Amtico. Clear communication, tracking, and prompt issue resolution are key components.
- Clear Communication: Inform customers about their order status, estimated delivery times, and any delays. Providing regular updates via email or text helps build trust.
- Accurate Tracking: Use tracking technologies to allow customers to monitor their shipment in real-time. This transparency reassures customers and reduces anxiety about their delivery.
- Handling Complaints and Returns: Develop a straightforward process for addressing complaints and returns. Respond promptly to issues, offering solutions like replacements, refunds, or discounts to maintain customer satisfaction.
Safe Shipping Guidelines
Following specific guidelines ensures that carpets and flooring supplies are shipped safely:
- Proper Packaging: Carpets should be rolled tightly, wrapped in protective plastic, and secured with sturdy packaging materials. Flooring supplies should be packaged to prevent shifting, with protective padding around the edges when being delivered to Watford Carpets
- Securing the Load: Use appropriate restraints to secure the load within the vehicle. Straps, ropes, and padding help prevent movement that can cause damage during transit.
- Handling with Care: Train staff on proper handling techniques to avoid damage during loading and unloading. Use equipment like dollies and forklifts where necessary to minimize manual handling risks.
- Climate Control: Some flooring materials, like hardwood, may require climate-controlled environments to prevent warping or damage from temperature and humidity fluctuations. Ensure vehicles have the capability to maintain appropriate conditions if needed.
- Compliance with Regulations: Adhere to all UK regulations regarding the transport of large goods. This includes weight limits, securing loads, and vehicle maintenance standards to ensure safety on the road.
By carefully selecting the right vehicles, prioritizing customer service, and adhering to safe shipping guidelines, businesses can ensure that carpets and flooring supplies reach their destination in excellent condition. This not only enhances customer satisfaction but also fosters a reputation for reliability and quality in the competitive UK market
Fireworks Distributors
At Connection Couriers, we are able to provide a competitive quotation to carry fireworks distribution (1.1G, 1.2G, 1.3G, 1.4G and 1.4S) throughout our nationwide network. We can call upon the expertise of in-house DGSA’s (Dangerous Goods Safety Advisers) and we have fully-trained drivers and fully-equipped vehicles available, from vans to articulated units and trailers.
All operational staff receive mandatory dangerous goods awareness training. Many drivers and some key operational staff are trained to a higher level and hold an ADR vocational training certificate for all classes of dangerous goods including explosives such as Fireworks.
As an approved, independent training provider, we provide ADR training that ensures a level of consistency and procedural continuity within our industry and our organisation.
Our staff and drivers are familiar with terms such as NEQ/NEC (Net Explosive Quantity/Content) and are aware that there are specific load thresholds involved for Fireworks Distributors.
What is CPC Training?
Professional lorry drivers are legally required to hold a Driver Certificate of Professional Competence (Driver CPC) in addition to their vocational driving license.
To keep your Driver CPC status, you will need to do at least 35 hours of CPC periodic training in each five-year period. Periodic training involves attending courses on various aspects of professional driving.
Connection Couriers are a leader in the haulage and transport sector, consequently we can offer courses that are highly practical and relevant for your drivers since our experience is based on the real world rather than the classroom.
We have great flexibility in delivering the 35 hours (5 days) required to complete the CPC Training course.
What is CPC Training : Driver CPC training is continuing professional development which carries on throughout a lorry driver’s career.
Connection Couriers provide driver CPC approved periodic training courses and we are a JAUPT Approved Centre (AC00337)
Why choose Connection Couriers for CPC Training?
- Connection Couriers are a transport company so we face the same issues as you do
- Unrivaled experience in managing drivers and their needs combined with real-world experience of CPC Training needs
- Our accredited trainers deliver practical, relevant training with passion & fun
- We can train at various Connection Couriers depots or at your company site via our mobile CPC Training service
- We can offer courses tailored to your drivers’ requirements and dates
ADR Training Costs
Core, Packages, all Classes (except 1 and 7) 4 days 550.00 plus VAT
A comprehensive vocational training for drivers enabling them to carry “in-scope” dangerous goods from all classes except Explosive and Radioactive. The course provides a solid grounding in basic legislation as it affects drivers and concentrates on vehicles carrying packaged dangerous goods. It covers a range of topics from: the duties of all parties involved; best practice and Health and Safety matters; types of packaging; safety equipment and class specific dangers.
Core plus class 1 or 7 295.00 plus VAT
A complete course for drivers carrying only Radioactive or Explosive goods.
1 day class 1 or 7 course 155.00 plus VAT
A stand-alone one-day ADR Training course to add to an existing ADR qualification. Both subjects are very intensive and interesting and provide drivers with a sound understanding of the nature of radioactivity and the necessity for proper containment, and accompanying safety requirements; the nature of and types of explosives and the need for careful transport.
Petrol Tanker Course 3 day 370.00 plus VAT
A course designed for tanker drivers, covering the Core module, Tanks module and Class 2 or 3. The tanks module deals with the specifics of moving dangerous goods in tankers or tank containers and the skills involved.
Notes:
All courses are approved by the Scottish Qualifications Authority. Above costs are inclusive of course materials, administration and SQA examination fees (currently £20.00 per paper per candidate).